Broadband & Wi-Fi review
TillConnect can retain orders during a connection interruption and sync them when connectivity returns. Reliable broadband is still recommended for payments, live syncing and other online services.
Rollout & support
Set up properly. Supported properly.
A good EPOS rollout is the menu, devices, printers, connectivity, people and handover working together — not simply installing software.
Plan a rollout- 01
Scope
Review locations, service points, tills, kitchens, customer ordering, payments, printers, connectivity and existing hardware.
- 02
Configure
Prepare company branding, locations, staff roles, products, categories, tables, stock containers and output routes.
- 03
Install
Deploy the website, business workspace, compatible till devices, kitchen screens, TV displays and printer paths.
- 04
Train
Walk staff through selling, payments, order notes and kitchen handoff, then train supervisors and managers on controls and reporting.
- 05
Support
Help with changes, troubleshooting, new devices, expanding locations and keeping the parts of the environment working together.
SysConnect support
A solution, not just software.
TillConnect sits inside a wider operational environment. SysConnect can help review the hardware, printers, payment readiness, connectivity and support arrangements that surround it.
Contact the teamTill, printer & device setup
Place compatible hardware and local printer routes around the real service workflow.
Payment readiness
Check the selected provider account, credentials, terminal and approval requirements.
Ongoing assistance
Support operational changes, troubleshooting, future locations and new service points.
Common rollout questions
Useful details before deployment.
Does TillConnect work offline?
Yes. If the internet connection drops, TillConnect can keep unsynced orders saved on the till so they are not lost. When connectivity returns, those orders can sync back to the service. Features that need a live connection, such as online payment authorisation and live cloud updates, still depend on connectivity.
Can we use more than one location?
Yes. The selected plan controls capacity, and each business workspace can manage its own locations, users, tables, tills and routes.
Can it use our existing hardware?
Possibly. Compatibility should be checked for the Android/SUNMI device, browser, network, printer transport and any payment integration before a live deployment is agreed.
Who sets up products and workflows?
The rollout can include product, category, location, table, user, stock and printer configuration. The exact responsibility and data migration scope should be agreed during scoping.
Plan it once
Start planningBring the whole service environment into the conversation.
Locations, devices, printers, payments, connectivity and people all matter to a reliable EPOS rollout.